Privacy Policy
Information on how we collect, use, and protect your data.
Privacy Policy
LunAvalos Digital House, S.A.S.
1. Who We Are
LunAvalos Digital House is a digital marketing agency based in Saltillo, Coahuila, Mexico. We provide social media management services to businesses, handling content creation, scheduling, and publishing on behalf of our clients.
2. Data We Collect
In the course of providing our social media management services, we collect and process the following data from our clients:
Contact Information
Name, email address, and phone number.
Access Credentials
Social media access tokens for platforms including Facebook, Instagram, LinkedIn, TikTok, and YouTube.
Profiles & Pages
Social media profile and page information associated with managed accounts.
Activity History
Content creation metadata and publishing history.
3. How We Use Your Data
We use collected data exclusively to:
Publish and schedule content on social media platforms on behalf of our clients
Manage connected social media accounts as authorized
Generate activity reports for our clients
Fulfill our contractual obligations
4. Third-Party Platforms
To deliver our services, we interact with the following platforms through their official APIs:
We only access these platforms with the explicit authorization of our clients and solely for the purpose of content management.
5. Data Retention
We retain data for the duration of the contractual relationship and for up to 90 days after termination, unless otherwise required by law.
6. Your Rights
You have the right to access, correct, or request deletion of your personal data at any time.
To request data deletion, you can contact us at: contacto@lunavalos.com
Need immediate access revocation?
You can manage automated data deletion and unlink digital accounts using our specialized tool.
7. Changes to This Policy
We may update this policy at any time. Changes will be posted on this page with an updated date.
8. Contact Information
For any questions regarding this Privacy Policy, please contact us: